We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Nov 2018 07:55
Немного большеваты, по таблице осень сложно ориентироваться. Плюс нужно точно клеить стельку
12 Nov 2018 07:24
Товар отслеживался частично.Доставка почти 2месяца.
11 Nov 2018 08:16
envío muy rápido , el producto llegó muy bien y la calidad es increíble . recomiendo el vendedor , muy atento en todo momento
10 Nov 2018 17:05
Спасибо всё получи всё как в описание огонь. Получил 11.11. 2018, советую покупать у этого продавца, Смотрите таблицу размеров и мерийти ноги она правильная удачи )
10 Nov 2018 05:55
не угадала с размером, велики. а так товар супер
9 Nov 2018 18:30
6 Nov 2018 11:46
All good, Moscow went to 2 months. 38-39 select one size larger than 8.5
6 Nov 2018 08:56
Very decent! Recommend! But go for a long time
5 Nov 2018 01:01
Order this shoes friend, now get them. The first impression is no oh! Shoes are not carefully! The bottom black spot! The joints are wrinkles dermantina! -So I would not have taken, though and cheap! very long! 27 Aug was made to order and received I it 5 Nov! Seller its goods!!!
27 Oct 2018 05:49
Come in 2 weeks
26 Oct 2018 11:57
22 Oct 2018 11:25
All match йене. The grid is correct. Without The breathable mesh, the autumn, solid
13 Oct 2018 02:30
Product complies with a description no bad surprises I recommend.
12 Oct 2018 13:04
Sneakers super-duper, color is gorgeous!!! Daughter happy size fits. Delivery fast. Recommend. Thank you.
2 Oct 2018 21:25
Crosses the normal a little hard sole, but did not take the running, so care
2 Oct 2018 16:08
Size 38,5 ordered 8,5. Turned Out To Be quite a bit bolshevat, but it's not a problem. Gift red thread. Shipping to RB took 4 weeks. Thank you store :)
1 Oct 2018 11:47
Good, will be worn don't know, but damn very pink straight deep pink. I think, would be gentle ((
30 Sep 2018 22:19
A little too tight.
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