SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of onlinebuyshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlinebuyshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good nice material! Along the helium insert, so that the sleeve does not slip off the hand! There is no smell! Super!
Sleeves are quality, well packed. a little squeeze forearms, but in general not bad.
Wow!! Am so much impressed with the quality. They are as described and in the picture. The anti-slip silicon tightens very well. Thank you store. I will order for more
Good product.
Very good
Elbow pad sells in 1 pc, be careful, order immediately 2 pieces. I bought about 10 different colors.
Exactly as the description and pictures. Very nice material, well done and packed. Haven't tried it yet as I just received yesterday.
Very good quality. True photos and description.
Very comfortable, size suitable.
Height 193, weight 90 XLL norms
Good quality
Very good sleeve maximally fits the hand. Excellent ventilation and color is very nice
ok
Qualitatively, the material is pleasant to the touch. Thank you!!!
Super!!!!!!
Good quality, fast delivery
Ok
A good enough sleeve did not notice any minuses
Looks good, and quality product. Size fits me.
Very good, very soft, fit perfectly on me!!! Recommend.
At first glance seems good quality. Recommend!
Cool Product
Very fine, protect little from cold.
good for me
All Super
Excellent quality, thank you very much store.
Excellent quality
Perfect
Comes only a side. Or, if you want to use two arms, have to order two.
Took 16 days to arrive from placing the order to being at my door in NEW ZEALAND. Exactly as described. Very well made. Totally recommend this Trader and their product. THANK YOU. ✔️
received product is very accurate as described by store. hassle free delivery. excellent quality packing as well product.
Before Lithuania 42 days long but prishol, the color is good and natural for me approached both cerebral and yellow for myself took xlsize and good, the store sent out per day order, so recommend the product is good
Very, very good, really exceeded expectations;
Very good
The quality is excellent, as compression is not very, but for beauty will come down.
But I thought it was 1 set...
Good
Delivery to ukraine less than a month. Product and store recommend! The product corresponds to the description. Sell by 1 piece So order two armbands) Thick material. The color is the same as in the photo There is a silicone rubber band so that the armbands do not fall off. Very comfortable On my thin handle l from above is small. But my friend took the same and over time the top where the silicone rubber band rose a little and now does not press anything Took for volleyball and under the color of the form Later i will add photos on the body
Nice
Parcel received quite quickly. Thanks for sending.
Good product I will buy more colors I recommend store
Excellent
These fit really good and good quality stretchy they don't slide down when playing football. I got these for my 15 yr son who weighs about 165lbs height 6'2
My hands are lean measuring 16cm at the wrist and 26cm circumference at the bicep. L size suited well. I ordered M also
The sleeve is excellent well sits on a height of 176 and weight of 70 kg
All is good
I order the second time. Since there was no black color, they took red, that in life was a very rich shade. The size is identical to the previous one, so there are no problems with it. The store sent quickly. In the photo, it seems that the hand is strongly squeezed, but in practice, you do not feel any discomfort at all, although on the right the same diameter at first causes it, quickly goes to normal. In any case, you can wear for a long time without any problems.
Thank you, all OK!!!