We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Apr 2019 07:56
At first, they were uncomfortable because on the sides was narrow, maybe it was because of my flat feet, but then they were worn for a week, and they became comfortable. I recommend
22 Apr 2019 23:45
I took sneakers for running on asphalt, at an aerobic pace, 25-35 km per week. Decided to risk and move away from asic. Took and went for a run, 12 km asphalt. So, the depreciation of the impression is not bad, a little too soft area around the heel, creates a feeling of some incomprehensiveness. But overall not bad.
20 Apr 2019 10:52
looking very modern. lightweight. good for running.
20 Apr 2019 01:30
Just arrived, it takes about a month, the quality looks good.
4 Apr 2019 20:27
Delivery quickly. the courier delivered directly to the apartment. sneakers are made well. Hard heel, there are no traces of glue.
13 Feb 2019 06:37
Great tennis, very good material, super original Boy now delivery was super fast, really Brazil mails are different speed 2019 started
12 Dec 2018 09:41
Beautiful, light, spectacular, the sole bends. thank you!!! I recommend to everyone.
11 Dec 2018 07:46
Shoe IN PERFECT CONDITION. PRODUCT LEAVES the DESIRED the OTHER BRANDS IN THE SAME PRICE RANGE. Insole VERY GOOD. SATISFIED WITH the PURCHASE. RECOMMEND. FIVE STARS.
4 Dec 2018 14:08
Excellent quality, good price, no doubt buy from the store, thank you very much,
28 Nov 2018 01:44
The quality of performance is super, nothing sticks out, there is no glue. crosses took for the gym, for running. the heel is stiff and smoothly moving to the toe the fabric becomes softer even too because of which people with a wide foot will not be comfortable when running and the leg can bend. The breathable part is very well ventilated. The sole on the ballon (air) is still felt firm, I will check for training.
Leave a Review