| Size | 4 | 5 | 5.5 | 6.5 | 7 | 8 | 8.5 | 9.5 | 10 | 11 | 11.5 | 12.5 |
| Length (cm) | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Sooo long shipping, given the track is not correct, a dispute, but for three days before the dispute still delivered. Quality standards, approached the size!
I love it!
the order arrived before what was agreed with the store and the product is very beautiful color I recommend this seller and soon I will make more purchases I will give five stars I will make more purchases to this seller because he is responsible and complies with the agreements I recommend and I'm happy
Looks like a tough quality, bit heavy than expected though. It is true to size, so don’t take a bigger or smaller size. I usually wear a tight size 12/46 so i thought 12.5/47 is fine since a strap at the back can be adjusted but unfortunately it is not enough to fit or tight it right. So looking to sell it and order an 11.5/46 instead.
Great
Ok!
Like this shop; answer everything with love so much??
Good shoes, thank you
Like others attention and affection for me the store owner, always answered and the product you bought is first quality. Thank you!!
Good Cros. Chart does not: On my foot 28,5 cm selected size was too big, need the size smaller… But by подтягивающейся heel is not very critical…
Thanks
Good shoes, but in Zade is negative, горбик, which creates a discomfort. Seller, during an argument, said that all the. We have is considered to be a marriage, and no one is sew. Thought her husband, but now will look for something else.
Recommend very Good
It’s a little heavy and not necessarily light for a treak. Hopefully the will last for a few months and in all conditions.
my size 45 eu, ordered 46 eu, a little bit big
good product.